TOP TIER TALENT & TECH

High-value services designed just for you.

Why EvoTech?

10 YEARS OF TECH EXPERTISE

With a decade co-creating digital platforms and powering e-commerce, EvoTech has always practiced a tech-first ethos to optimize operations, protect revenue, and ensure scalable growth.

TWO CULTURES, INFINITE POSSIBILITIES

Our founders, a New York entrepreneur and Cebuano visionary, offer unparalleled US-PH business insight. Our dual heritage provides deep cultural understanding, robust networks, and various synergistic possibilities.

ZERO BUEREAUCRACY. 100% AGILITY.

Even with our growing capabilities, our entrepreneurial spirit remains strong. We rapidly execute, evaluate, and optimize, ensuring agile solutions and swift adaptation to your evolving needs.

HOW WE DELIVER

IMPACT

PEOPLE: We harness and hone top-tier expertise and skills

PLATFORMS: We co-create and tailor to your needs

PROCESSES: We manage and optimize for maximum efficiency

– with TECH at the heart of our solutions.

TECH & DIGITAL

Power up your vision with tailored tech solutions.

Let’s co-create and innovate powerful digital tools, transformative platforms, and future-ready infrastructure that empower drive change.

  • Web & Mobile app (design, development, and maintenance)
  • Managed IT & Cloud Support Services
  • DevOps and IT Operations
  • Digital marketing support
  • AI & Automation
  • Data Analytics

CUSTOMER SERVICE

Support customers with proactive, proficient service.

Powered by the distinct Filipino hospitality, communication skills, and a problem-solving mindset.

  • Multi-channel customer support
  • Technical support
  • Inbound & outbound customer service
  • Helpdesk services
  • Collections & debt recovery
  • Crisis management

COMMERCIAL SUPPORT

Free yourself from administrative cobwebs.

Focus on your core competencies and strategy – we’ll get everything else done efficiently, expertly, and cost-effectively.

  • Data Management and Encoding
  • Order fulfillment & inventory
  • Billing & Payment
  • Data Security & Compliance
  • Analytics & reporting
  • Industry-specific expertise

SALES & MARKETING

Tell your brand story with craft & conversion.

We’ll craft messages, visuals, and campaigns that resonate and convert, at speed.

  • Business Development Representatives
  • Graphic Design
  • Digital & Social Media Marketing
  • Advertising & Media Planning
  • Marketing automation and technology support

HOW IT WORKS

Define your offshore team
Establish your mode of engagement
Allow us to set it up

Co-managed teams

Shared responsibility & collaboration. Benefit from specialized skills, a scaled team, and strategic control without the burden of full management.

Embedded Talents

Specialists directly report to you. Enjoy complete alignment, an instant feedback loop, and rapid execution.

Whatever setup you need

Let’s design an engagement model that fits your needs.

The Works

Supercharging Amazon FBA Sellers with a Robust Profit Recovery Tech Platform

A reimbursement recovery agency needed to help Amazon FBA sellers who were suffering revenue losses from untracked inventory discrepancies hidden in complex reports.

OUR SOLUTION:

A robust, long-term, reimbursement recovery platform, featuring:

  • Auditing Technology: Continuously scanned Amazon seller accounts for inventory and fee discrepancies with unmatched precision.
  • Interactive Real-Time Dashboard: Delivered actionable insights, enabling clients to monitor claims, track reimbursements, and visualize financial impact seamlessly.
  • Expert Claim Processing: Specialists reviewed issues and filed compliant claims.
  • Performance-Based Model: A risky-free structure with no upfront costs.

OUR IMPACT

$10M

Recovered in lost FBA inventory funds, boosting profitability

EvoTech's Industry-Ready Talent Elevates Healthcare Providers' Customer Experience

A US healthcare company struggled to scale support amid surging demand, causing slow responses and customer frustration.

OUR SOLUTION:

  • EvoTech deployed 15 expert support agents, proficient in e-commerce and health/beauty products, providing multi-channel (email, chat, voice) support across time zones
  • Custom SOPs aligned with the brand ensured fast, empathetic, and accurate service

OUR IMPACT

35%

Increase in resolution rates

43%

Increase in customer satisfaction

EvoTech's Scalable Expertise Powers Operational Success of Amazon Sellers

A leading Amazon seller service provider struggled to scale operations while navigating Seller Central and Vendor Central complexities. Inefficient inventory management and missed reimbursement opportunities caused financial losses.

OUR SOLUTION:

  • Deployed 300 specialized agents trained in Amazon Seller Central and Vendor Central workflows, with expertise in inventory reconciliation and reimbursement recovery.
  • Implemented a robust case management system with daily audits, reconciliation checks, and submission tracking, ensuring precise and efficient handling of Amazon’s complex processes.
Supercharging Amazon FBA Sellers with a Robust Profit Recovery Tech Platform

A reimbursement recovery agency needed to help Amazon FBA sellers who were suffering revenue losses from untracked inventory discrepancies hidden in complex reports.

A robust, long-term, reimbursement recovery platform, featuring:

  • Auditing Technology: Continuously scanned Amazon seller accounts for inventory and fee discrepancies with unmatched precision.
  • Interactive Real-Time Dashboard: Delivered actionable insights, enabling clients to monitor claims, track reimbursements, and visualize financial impact seamlessly.
  • Expert Claim Processing: Specialists reviewed issues and filed compliant claims.
  • Performance-Based Model: A risky-free structure with no upfront costs.

OUR IMPACT

$10M

Recovered in lost FBA inventory funds, boosting profitability

EvoTech's Industry-Ready Talent Elevates Healthcare Providers' Customer Experience

A US healthcare company struggled to scale support amid surging demand, causing slow responses and customer frustration.

  • EvoTech deployed 15 expert support agents, proficient in e-commerce and health/beauty products, providing multi-channel (email, chat, voice) support across time zones
  • Custom SOPs aligned with the brand ensured fast, empathetic, and accurate service

OUR IMPACT

35%

Increase in resolution rates

43%

Increase in customer satisfaction

EvoTech's Scalable Expertise Powers Operational Success of Amazon Sellers

A leading Amazon seller service provider struggled to scale operations while navigating Seller Central and Vendor Central complexities. Inefficient inventory management and missed reimbursement opportunities caused financial losses.

OUR SOLUTION:

  • Deployed 300 specialized agents trained in Amazon Seller Central and Vendor Central workflows, with expertise in inventory reconciliation and reimbursement recovery.
  • Implemented a robust case management system with daily audits, reconciliation checks, and submission tracking, ensuring precise and efficient handling of Amazon’s complex processes.

The Team

BUSINESS DEVELOPMENT

ROBERT FERREIRA

Over 20 years of leadership in technology, outsourcing, and e-commerce, pioneering ventures, non-profits, and cross-border partnerships.

VP FOR HUMAN RESOURCES

KATHY KUNNANG

Over 20 years of HR leadership, backed by certifications like CPHR, CLDP, and the HR Manager Dev’t Program at the Asian Institute of Management.

OPERATIONS GENERAL MANAGER

NEIL GUINTO

Over 30 years of driving operational excellence across diverse industries, with 15 years in marketing and consultancy.

GROWTH & OPERATIONS CONSULTANT

GARY SULLIVAN

Over 20 years of experience in consumer products, partnerships, and offshore talent solutions.

Director of U.S Operations & Talent Partnerships

SUSAN-ANNE COSGROVE

Over 20 years of global marketing, brand & digital strategy, and operations across North America, Europe and LATAM.